Quality Standard – ISO 9001 aims to improve productivity and efficiency within a business. It focuses on customer satisfaction, and is a standard that can be used for companies of all size and stature.

User friendly and easy to maintain, ISO 9001 offers businesses an opportunity to conform to the highest standards of quality, providing reassurance and inspiring confidence in your customers.

Enabling your business to drive competitive edge, ISO 9001 enables you to reach new markets. Committing to best practice creates a culture of high quality within your organisation that motivates and inspires staff.

ISO 9001 offers your organisation:

• Improved efficiency and productivity
• Consistently high quality standards
• Great levels of customer satisfaction
• Improved communication and moral at all levels
• Increased sales opportunities

For more information on ISO 9001 please contact us

Environmental Standard – This certification identifies environmental issues such as waste and pollution that a company produces, and aims to decrease them.

Increasingly businesses are recognising the importance of demonstrating an environmentally friendly approach to the production of good and services. With advantages including energy saving and recycling, ISO 14001 Certification enables companies to decrease waste and pollution while reducing their environmental foot print.

Identifying environmental issues within your organisation, we implement ISO 14001 via procedures that reduce waste and energy consumption, resulting in cost savings.

Internationally recognised, ISO 14001 improves your company profile while enabling you to benefit from good environmental management procedures.

For more information on ISO 14001 please contact us.

Key Holding Standard – This standard ensures that procedures are implemented and in use in order to protect the companies customers keys and passcodes.

For more information on BS 7984:2008 please contact us.

Food Safety Standard – Sets the requirements to ensure that food and beverages are safe at the time of human consumption.

For more information on ISO 22001 please contact us

Quality for Petro Chemical and Natural Gas Industry Standards – For industries working with gas and oil, this standard regulates the design, development, installation and services of products.

For more information on ISO/TS 29001 please contact us

Testing and Calibration Laboratories Standard – Specifies conditions where carrying out testing and/or calibration is done in laboratories for quality, administrative or technical purposes.

For more information on ISO 17025 please contact us

Energy Management Standard – Looks at the implementation and development of Energy Management Systems within an organisation.

For more information on ISO 16001 please contact us.

Health & Safety – Employers have a duty to ensure the health and safety of their employees. They must identify potential areas that could lead to accidents, in order to minimise the likelihood of incidents occurring to employees or people who may have access to that site.

Ensuring that risks to health and safety in the work place are correctly assessed and properly managed is essential in order to minimise the possibility of accident or incident to those working at or visiting your business. Implementing ISO 45001 ensures that your procedures, policies and work practices are safe for your staff and others.

Taking a common sense approach to safety, we recognise that your staff are your greatest asset.

Ensuring that they and any visitors to your site have a safe comfortable working environment not only increases the efficiency of your business, it ensures you and your staff enjoy peace of mind too.

For more information on ISO 45001 please contact us

Information Security Standard – This standard ensures the protection of data, whether it is of a personal nature, technological, or secret. ISO 27001 ensures that guidance is in place so that data does not and cannot go missing.

For more information on ISO 27001 please contact us.

Lone Working Devices – This standard is focused on individuals who work on their own. It helps protect a lone worker, where they are either working away from an office environment, or work outside usual work hours, and are given a device that can transmit their location if they feel threatened.

Design and Manufacture of Medical Devices Standard – Looks at set requirements for the design and manufacturing of medical devices.

For more information on BS 8484 please contact us.

HACCP (Hazard Analysis Critical Control Point) – From the raw material production to the distribution and consumption of the finished product, this standard looks at food safety by analysing the biological, chemical and physical hazards.

For more information on HACCP please contact us.

Design and Manufacture of Medical Devices Standard – Looks at set requirements for the design and manufacturing of medical devices.

For more information on ISO 13458 please contact us

Inspection Bodies Standard –This looks at the competence of bodies whilst performing inspections, and looks at the protocol to maintain impartiality and consistency of the work carried out.

For more information on ISO 17020 please contact us.

Customer Satisfaction – Complaints Standard – Looks at the handling and process of complaints related to products. It assists to increase customer satisfaction and confidence.

For more information on ISO 10002 please contact us.

BCM (Business Continuity Management) is a standard that aims to look at potential issues that can disrupt the normal day to day on goings of an organisation. It helps to create contingency plans, in the event of a major incident occurring. Having the Business Continuity Management standard in place within your company will install trust and help reassure your customers and suppliers.

Where is Plan B when you need it?

Having a plan B in place is advised for any business, large or small. Business Continuity Management (BCM) is all about identifying the parts of your business that you can’t afford to lose, for example; company data, stock, offices or staff. Working together with your company IQS can help you to plan now, rather than waiting for a disaster to happen! Business Continuity Management reassures the customers and suppliers you work with, it tells them you are here to stay.

The ISO (International Organization for Standardisation) is a worldwide federation of national standards bodies. The work of preparing International Standards is usually carried out through ISO technical committees. Your BCM arrangements cannot be considered reliable until they are exercised and have proved to be workable. IQS will work with you to assess and validate your plans, working together we will rehearse and test systems later relied upon to promote your companies resilience.

Ok, not all aspects of a Business Continuity Management plan can be tested, but some crucial components can, such as the contact list and the activation process. Your contact list will be your key stakeholders, the activation process the method of obtaining the described plan.

In terms of business continuity and business recovery, your plan should identify critical activities to be recovered and the timescales in which they are to be recovered. We will discuss the tasks and activities needed to ensure the continuity and recovery of your business. We would suggest plans are exercised annually, the key areas being; testing, discussion, table-top and live exercises.

Business Continuity Management has to become part of the culture of your company; this will make it fully effective. To raise awareness of Business Continuity Management we suggest regular training. If staff are aware of why BCM is important to you and your company then they will better manage responsibilities and BCM related tasks.

It is recommended that your companies Business Continuity Management arrangements be reviewed, either through a formal audit or self-assessment. This will be something IQS we will discuss with you once key products and services and their critical activities and supporting resources have been identified.

A Guide to Business Continuity Management

• Step 1: Identify and document potential hazards to your company, place of work or sector.
  
• Step 2: List the likelihood of a hazard occurring.
• Step 3: List what preparations you have setup to prevent or reduce the likelihood of hazard(s) occurring.
• Step 4: We will discuss what arrangements you could put in place to prevent or reduce these hazard(s).
• Step 5: We would assign a likelihood score to each hazard identified above.
• Step 6: Using the risk matrix we would plot the likelihood identified in step 5 against the impact as previously identified in the BIA.
• Step 7: You will now be able to rank any risks, making an informed decision about what action to take.

Conclusion

In many cases, a combination of Business Continuity Management and business insurance will give your organisation the best chance of a quick recovery. Lets not forget that having Business Continuity Management will also open new doors when it comes to new business, reassuring people you have a “Plan B” if anything goes wrong…

Here at IQS we believe in the keep it simple approach, this will ensure a scenario is both relevant and realistic – Business Continuity Management – Whatever you decide to do next IQS are here to help.

Energy Management Systems – This standard aims to limit the energy consumption within a company, thus helping you to save money on energy bills. We work with an energy conservation company who will assess your current use, and identify what savings could be made.

For more information on ISO 50001 please contact us.

Quality Standard (Automotive Industry) – This standard is usually required for organisations who supply to the world’s leading automotive manufacturers. It focuses on the reduction of variation and waste.

For more information on ISO/TS 16949 please contact us.

Quality Management In Project Systems Standard – Has guidelines to certify quality of project processes and products.

For more information on ISO 10006 please contact us.

Quality Training Standard – Identifies and analyses training needs within an organisation, and monitors, evaluates and improves the practice to achieve its goals. It looks to improve training, to make it more effective and efficient.

For more information on ISO 10015 please contact us.

The Secure Destruction of Confidential Material – Looks at the process of material destruction to ensure that they are disposed of safely and securely.

For more information on BS 15713 please contact us.